Effective Date: July 15, 2026
Hero Martial Arts Clarksville (“Hero Martial Arts Clarksville,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, in person, over the phone, or through our communication platforms. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
We may collect personal information when you complete a contact form, schedule a consultation or trial class, register for classes or events, request information, subscribe to emails or text messages, make a purchase, or contact us by phone, email, or social media. Information we collect may include:
When you visit our website, we may automatically collect certain technical information, including IP address, browser type, device type, operating system, pages visited, time spent on pages, referral source, general geographic location, and information gathered through cookies and similar tracking technologies. This information helps us improve our website and marketing efforts.
We use your information to respond to inquiries; schedule consultations and trial classes; enroll students; process payments; send appointment and class reminders; provide customer support; communicate schedules and important announcements; improve our programs and website; send promotional offers (when you have opted in); detect fraud and maintain the security of our systems; and comply with legal obligations.
By providing your mobile phone number and opting in through our website, forms, or other registration methods, you consent to receive SMS text messages from Hero Martial Arts Clarksville regarding trial and appointment confirmations, class and appointment reminders, student account information, class schedule updates, school announcements, and promotional offers (where you have provided consent).
SMS opt-in consent and phone numbers collected for SMS communications will never be shared, sold, rented, or disclosed to third parties or affiliates for their marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties.
If you provide your email address, we may send enrollment information, class reminders, school updates, newsletters, promotions, and event announcements. You may unsubscribe at any time using the unsubscribe link included in our marketing emails.
Our website uses cookies and similar technologies to improve your browsing experience. These may include Google Analytics, Google Tag Manager, the Meta (Facebook) Pixel, and other analytics and marketing tools that help us understand how visitors use our website and improve our services. You may disable cookies through your browser settings, although doing so may affect website functionality.
We do not sell your personal information. We may share information with trusted service providers who assist us in operating our business, including payment processors, website hosting providers, customer relationship management (CRM) platforms, email service providers, SMS messaging providers, analytics providers, and advertising platforms. These providers may only use your information as necessary to perform services on our behalf. We use LeadConnector and GoHighLevel to manage customer communications, appointment scheduling, and marketing automation; information submitted through our website may be securely stored and processed through these platforms. As noted above, phone numbers and SMS consent are never shared for third-party marketing.
Online payments are processed through secure third-party payment processors. Hero Martial Arts Clarksville does not store complete credit card information on our servers.
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information. While no method of electronic transmission or storage is completely secure, we work to protect your information from unauthorized access, disclosure, alteration, or destruction.
We retain personal information only as long as necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, it is securely deleted or destroyed when practical.
Our programs serve children; however, personal information is collected only from parents or legal guardians. We do not knowingly collect personal information directly from children under 13 without parental consent. If you believe a child has provided personal information without appropriate consent, please contact us so we can remove it.
You may request to access your personal information, correct inaccurate information, request deletion where legally permitted, opt out of marketing communications, or withdraw consent where applicable. To make a request, contact us using the information below.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
We may update this Privacy Policy periodically. Changes become effective immediately upon posting to this page. The date below reflects the most recent revision.
If you have questions regarding this Privacy Policy or how your information is handled, please contact us:
Last Updated: July 15, 2026
